Host | Concierge |
Host creates and maintains Upsell | Frontdesk creates and maintains Upsell |
Host coordinates with Guests | Frontdesk coordinates with Guests |
Host Coordinates with Vendors | Frontdesk coordinates with Vendors |
Host fulfills Upsell (stocking items, delivery of items, booking group tours, etc.) | Frontdesk fulfills Upsell |
Transaction fees totaling 10% per Upsell transaction | No fees |
Host splits transaction: 90% to Host, 10% to Frontdesk | Host gets an average of 5-15% of Concierge transaction |
A really successful Host Store will have a mixture of both Host and Concierge Upsells! Use both to your advantage.