Frontdesk.co is a comprehensive platform designed to enhance the experience of Short Term Rental hosts and property managers by providing tools to increase rental income and streamline guest services. The platform focuses on automating guest engagement, offering hotel-style upsells, and delivering personalized local recommendations.
Key Features of Frontdesk.co:
Customizable Host Store:
Hosts can create a personalized online store to offer guests additional services and products, such as early check-ins, airport transfers, local tours, and in-room amenities.
This feature enables the capture of additional revenue by promoting on-stay experiences and retail items.
Digital Guidebook:
Provides guests with essential property information, including Wi-Fi details, appliance instructions, check-in/out procedures, and house rules.
Includes local dining recommendations, attractions, and other points of interest to enhance the guest experience.
The guidebook is fully customizable to reflect the property's unique identity and can be accessed easily by guests through their devices.
Guest Request Management:
Guests can request services or enhancements directly through the Frontdesk web app.
Hosts receive real-time notifications and can approve, decline, or customize requests via the Frontdesk dashboard.
Built-in messaging features facilitate direct communication between hosts and guests, ensuring clarity and prompt responses.
Automated Marketing Tools:
Integrates with Airbnb and other Property Management Systems (PMS) to send automated, personalized messages to guests upon booking.
Promotes upsells and special offers before and during the guest's stay, increasing the likelihood of additional revenue generation.
Utilizes smart messaging and in-stay notifications to keep guests informed about available services.
Seamless Integrations:
Synchronizes with Airbnb to import property details and keep information up-to-date.
Supports integration with various Property Management Systems, allowing hosts to manage multiple properties efficiently.
By leveraging Frontdesk.co, hosts can unlock new revenue streams, enhance guest satisfaction, and streamline property management operations, all from a single, user-friendly platform.