1. Brief Description of the Upsell Store
The Upsell Store by Frontdesk.co is a digital storefront that allows short-term rental hosts to increase revenue and enhance guest experiences by offering add-ons like early check-in, premium services, local experiences, and consumable products. Integrated seamlessly with Frontdesk’s digital guidebook and automated messaging, the Upsell Store makes it easy for guests to browse and purchase upgrades, while hosts can manage everything effortlessly.
2. Categories of Upsells
Frontdesk’s Upsell Store categorizes add-ons into six key groups:
Enhancement – Early check-in times, premium bedding, or access to high-end toiletries.
Experience – Guided tours, private chefs, local masseuses, or unique local classes.
Fee – Extra charges for pets, late check-out, or other special requests outside standard booking terms.
Product – Consumable items like snacks, coffee, wine, or high-quality shampoo.
Rental – Temporary-use items such as grills, bikes, baby strollers, or camping gear.
Service – Mid-stay cleaning, laundry access, or local grocery delivery.
3. What Can Hosts Add as an Upsell?
Hosts can customize their store with a variety of offerings, including:
Premium Check-In/Check-Out – Charge for early arrivals or late departures.
Welcome Packages – Local treats, fresh flowers, or curated guest baskets.
Household & Comfort Upgrades – Extra towels, heated blankets, aromatherapy diffusers.
Curated Local Experiences – Wine tastings, surf lessons, or hot air balloon rides.
Equipment Rentals – Bikes, kayaks, baby cribs, or professional camera gear.
Grocery Stocking & Meal Prep – Offer pre-arrival grocery shopping or private chef services.
Event & Celebration Packages – Personalized birthday, honeymoon, or anniversary setups.
Convenience Services – Luggage storage, secure key exchange, or private transportation.
Why Use the Upsell Store?
Increase Revenue – Add new income streams beyond nightly rates.
Enhance Guest Experience – Provide personalized, premium services.
Streamline Operations – Automate upsells and integrate with your PMS.
Differentiate Your Listing – Stand out with unique, value-added offerings.
Frontdesk.co’s Upsell Store helps you turn great stays into unforgettable experiences—while boosting your bottom line.